Question 1

What is PressArk?

Accepted Answer

PressArk is a specialized AI copilot integrated directly into your WordPress admin. It helps run WordPress websites and WooCommerce stores with content automation, SEO workflows, store operations, and technical troubleshooting inside wp-admin.

Question 2

Is this a WordPress plugin or web app?

Accepted Answer

It is a native WordPress plugin. The primary interface lives inside your WordPress sidebar for day-to-day operational access, while licensing and account management sit outside that operator surface.

Question 3

How do I install the plugin?

Accepted Answer

Download the ZIP from your account dashboard or GitHub, then upload it from Plugins > Add New > Upload Plugin in WordPress. After activation, enter your license details or configure BYOK during onboarding.

Question 4

What are credits?

Accepted Answer

Credits represent the compute budget used for AI requests. Different tasks consume different amounts depending on token length, model choice, and workflow complexity.

Question 5

Do credits roll over?

Accepted Answer

Monthly plan credits do not roll over. Extra credit packs are only used after the monthly allocation is exhausted and do not follow the same monthly reset behavior.

Question 6

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. Plans are billed monthly and can be adjusted as needed. Upgrades are handled immediately, while downgrade timing follows the commercial billing cycle.

Question 7

What is BYOK?

Accepted Answer

BYOK means Bring Your Own Key. It lets you connect your own provider credentials so requests go through your selected AI provider rather than relying on PressArk-managed request budgets.

Question 8

Which AI models are supported?

Accepted Answer

PressArk supports GPT-4o, Claude Sonnet 4, DeepSeek V3, Gemini-family models, and models available through OpenRouter. Model selection is configurable per request.

Question 9

Is my data sent to third parties?

Accepted Answer

When using BYOK, prompts go directly to your chosen provider. When using managed credits, requests use PressArk-managed routing. Privacy and security pages explain the current retention and routing boundaries in more detail.